Fastest way to get help. Our assistant can track orders and fix addresses on the spot — and the team jumps in whenever you need a human.

Send us the details — include your order number so we can move fast. We reply within 1 business day, Mon–Fri.

Prefer to talk it out? Call us Monday–Friday — have your order number ready and we'll take care of you.

Shaka Wear

Once your return arrives, we inspect it and process the refund within up to 7 business days.After processing, the money can take another 3&#x2013;5 business days to show up, depending on your bank. Refunds always go back to the original payment method.Sharing your return tracking number with <a href="mailto:customerservice@shakawear.com">customerservice@shakawear.com</a> speeds things up.

Once your return arrives, we inspect it and process the refund within up to 7 business days. After processing, the money can take another 3–5 business days to show up, depending on your bank. Refunds always go back to the original payment method. Sha

When will I get my refund?

Returns & Refunds

How long does shipping take?

Do you offer free shipping?

How do I track my order?

My promo code isn't working

Can I cancel or change my order?

Can I change my shipping address after ordering?

My package shows delivered but I can't find it

Do you ship internationally? What about customs and duties?

Orders & Shipping

What is your return policy?

How do I return an item?

Where do I drop off my prepaid return label?

I received a damaged, defective, or wrong item

I'm missing an item from my order

How do your shirts fit? Where are the size charts?

Do you sell wholesale? Can I print on your blanks?

How do I reach customer service?

How do I care for my garments? Will they shrink?

What's the difference between your fabric lines?

An item is sold out — when do you restock?

Products, Wholesale & Contact

When will I get my refund?Updated 2 months ago